Switchboard Operators, Including Answering Service Salary Trend (2011–2024)
Historical salary and employment data from the U.S. Bureau of Labor Statistics.
Median Salary in 2024
$38,370
↑ 51.5% since 2011
Median Salary Over Time
Switchboard Operators, Including Answering Service — Median Annual Salary
Employment Over Time
Switchboard Operators, Including Answering Service — Total Employment
Key Insights
📈Salaries grew 51.5% since 2011 ($25,320 → $38,370)
🏆Peak year: 2024 at $38,370
🦠COVID impact: Salary rose 2.7% from 2019 to 2020, likely reflecting workforce composition changes.
💰After inflation (~3%/yr), real growth is approximately +3%
Year-by-Year Salary Data
| Year | Median Salary | YoY Change |
|---|---|---|
| 2024 | $38,370 | +4.4% |
| 2023 | $36,750 | +6.0% |
| 2022 | $34,670 | +15.0% |
| 2021 | $30,150 | -4.1% |
| 2020 | $31,430 | +2.7% |
| 2019 | $30,610 | +4.0% |
| 2018 | $29,420 | +2.5% |
| 2017 | $28,700 | +2.4% |
| 2016 | $28,030 | +2.2% |
| 2015 | $27,440 | +3.4% |
| 2014 | $26,550 | +2.5% |
| 2013 | $25,900 | +2.1% |
| 2012 | $25,370 | +0.2% |
| 2011 | $25,320 | — |
Data Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), 2011–2024. All figures are annual median wages in nominal dollars.