Office Clerks, General Salary

The median office clerks, general salary in the United States is $45,010 per year ($21.64/hour). Salaries range from $30,310 at the entry level to $64,680+ for the top 10% of earners. There are 2,464,940 office clerks, general jobs nationwide. Employment is projected to decline 6.7% through 2034.

Last updated: June 2026 Β· Source: U.S. Bureau of Labor Statistics

Also known asOffice Clerk
Median Salary
$45,010
per year
Hourly Rate
$21.64
per hour
Employment
2,464,940
jobs in the U.S.

Salary Distribution

10th percentile
$30,310
25th percentile
$36,350
Median
$45,010
75th percentile
$54,300
90th percentile
$64,680

Job Growth (2024-2034)

-6.7%
Decline

Annual Openings

282,400
jobs/year (growth + replacements)

Education Required

High school diploma or equivalent

Training Needed

Short-term on-the-job training

Office Clerks, General Career Guide

Interview questions, resume templates, and a career ladder written specifically for office clerks, generals.

Office Clerks perform administrative + clerical duties β€” data entry, filing, mail handling, phone answering, customer service, basic accounting, appointment scheduling. Career splits: general office (front desk + admin support), specialty (medical office clerks, legal clerks, accounting clerks), corporate (large company administrative support), government + institutional. Path is entry-level with real career mobility through specialization, certifications, and advancement to office coordinator + supervisor + administrator. Compensation: entry $28-38k; experienced $36-52k; specialty (medical, legal) $42-62k; office coordinator + supervisor $52-75k; administrator + office manager $65-95k+. Government + healthcare + specialty pay above general commercial.

Core Skills Hiring Managers Screen For

Data entry + typing accuracy
60-80 WPM typing + accurate data entry. Multi-tasking + attention to detail.
Microsoft Office suite (Excel, Word, Outlook, PowerPoint)
Intermediate + advanced skills. Excel formulas + pivot tables + basic macros.
Phone + customer service
Professional phone manner + call handling. First point of contact for many organizations.
File management + records
Physical + digital filing. Records retention + confidentiality (esp. HIPAA in medical + attorney-client in legal).
Basic accounting + billing
Invoicing, payment posting, receipt processing, basic bookkeeping (AR/AP).
Scheduling + calendar management
Appointment scheduling + calendar coordination. Meeting logistics + room booking.
Communication + email management
Professional written communication + email management for busy stakeholders.
Office equipment operation
Copiers + printers + scanners + fax + shipping (FedEx, UPS).

How to Become a Office Clerks, General

  1. 1
    High school diploma or GED (minimum)
    Reading + basic math + typing required.
  2. 2
    Apply at office + business + healthcare + legal setting
    Wide variety of employers. Entry-level positions available at almost any organization with an office.
  3. 3
    Complete on-the-job training (1-2 weeks)
    Company-specific processes + systems + protocols.
  4. 4
    Optional: Associate's or certificate in Business Administration + Medical Office + Legal Office
    Signals commitment + gives leg up on entry-level positions.
  5. 5
    Optional: Certifications (Certified Administrative Professional β€” CAP, Certified Medical Administrative Assistant β€” CMAA)
    Specialty certifications for higher-pay tracks.
  6. 6
    Move to Senior Clerk / Office Coordinator (2-4 years)
    Take on more responsibility + train new hires. Higher pay.
  7. 7
    Advance to Office Manager or Administrator
    5-10 years experience. Full office oversight + team management.

Career Progression

Entry Office Clerk
0-1 yrs$26-36k Β· Hourly $13-17
  • β€’Basic administrative tasks
  • β€’Filing + data entry + phones
  • β€’Learning tools + processes
Next: Experienced Clerk.
Experienced Office Clerk / Sr Clerk
1-4 yrs$32-46k Β· Hourly $15-22
  • β€’Independent administrative work
  • β€’Cross-trained in departments
  • β€’Some supervisory duties
Next: Office Coordinator.
Office Coordinator / Sr Admin
3-7 yrs$40-58k Β· Hourly $19-28
  • β€’Lead specific functions (scheduling, records, billing)
  • β€’Support supervisor
  • β€’Train new hires
Next: Office Manager / Administrator.
Office Supervisor / Sr Coordinator
6-10 yrs$52-72k
  • β€’Direct supervision of 3-6 clerks
  • β€’Owner of specific processes
  • β€’Reports to Office Manager
Next: Office Manager.
Office Manager / Administrator
8-15+ yrs$62-95k Β· Medical / legal $75-105k+
  • β€’Full office operations
  • β€’Team of 8-15+ staff
  • β€’Reporting to owners/partners
Next: Director of Operations.

Interview Questions & Answers

5 free questions below. Career Kit unlocks 11 total plus resume bullets for every level.

Q1. Tell me about your office experience.situational
Concrete: Specific roles, systems (Microsoft Office, EHR/CRM), industries, years. Screens for real experience.
Q2. How do you handle a difficult customer or client?situational
Concrete: Listen fully + empathy + resolve or escalate. Never argue. Documentation. Screens for real customer skills.
Q3. Tell me about a project you completed.behavioral
STAR. Real project: filing overhaul, new process implementation, cross-training. Screens for real work.
Q4. Why our organization / role?culture
Research: industry, size, culture, growth. Concrete citation.
Q5. How do you handle multiple priorities?situational
Concrete: Triage + urgent-important matrix + communication + delegation. Screens for real time management.

Resume Template β€” Experienced Office Clerk (2-4 yrs)

Copy these bullets into your resume as a starting point. Career Kit includes bullets for every level of the ladder.

Experienced Office Clerk (2-4 yrs)
  • β–ΈOffice Clerk, [Company], responsible for front desk + phone + scheduling + data entry.
  • β–ΈAdvanced Excel + Word + Outlook + basic QuickBooks proficiency.
  • β–ΈReduced average phone response time from 45 seconds to 18 seconds.
  • β–ΈTrained 3 new-hire clerks in past year. All completed onboarding successfully.

What Gets You Rejected

  • βœ—Weak typing or data entry speed.
  • βœ—Poor phone or customer service.
  • βœ—Bad-mouthing prior employer or manager.
  • βœ—Attendance issues.
  • βœ—Weak documentation habits.
  • βœ—Missing key software skills.
  • βœ—Poor written communication.

Salary Negotiation Levers

  • βœ“Hourly rate.
  • βœ“Shift differential (night + weekend at some organizations).
  • βœ“Sign-on bonus $500-2,000 in high-demand areas.
  • βœ“Full benefits (health, dental, retirement) β€” huge difference between full-time + temp.
  • βœ“Tuition reimbursement (large employers).
  • βœ“PTO + sick time.
  • βœ“Career path to Coordinator + Supervisor + Manager.
  • βœ“Certifications support (CAP, CMAA, etc.).
  • βœ“Overtime eligibility.

Office Clerks, General Resume Review β€” $29

Personalized resume review from someone who has hired office clerks, generals. Purchase, email your resume to support@weblabra.com, and receive detailed written feedback within 7 days.

  • βœ“ Occupation-specific critique (not generic)
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  • βœ“ Missing skills / keywords flagged
  • βœ“ Formatting + ATS-readability feedback
  • βœ“ 7-day turnaround, 100% refund if we miss it

Office Clerks, General Career Kit β€” $19

  • βœ“ All 11 interview questions with expert answers
  • βœ“ 10 real questions aggregated from Glassdoor, Blind, Reddit, LinkedIn
  • βœ“ Interview format intel for 8 top employers
  • βœ“ 3 copy-paste salary negotiation emails
  • βœ“ Resume bullets for every level of the career ladder
  • βœ“ 30–60–90 day plan for your first role
  • βœ“ Cover letter templates specific to this occupation
  • βœ“ Detailed salary negotiation script
  • βœ“ Ranked list of certifications with cost + ROI
  • βœ“ Downloadable PDF for offline access
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Office Clerks, General Salary by State

Best Cities (cost-adjusted) β†’

Salary Map β€” Click a state for details

$31K
$55Kβ–  No data
StateMedianvs. National
District of Columbia$55,040+22.3%
Colorado$53,550+19.0%
Alaska$51,890+15.3%
Washington$50,500+12.2%
North Dakota$50,160+11.4%
Massachusetts$49,940+11.0%
Oregon$49,910+10.9%
New Hampshire$49,020+8.9%
New Jersey$48,570+7.9%
California$48,460+7.7%
1–10 of 51

Office Clerks, General Salary by Metro Area

Metro AreaMedianvs. National
Boulder, CO$59,840+32.9%
San Jose-Sunnyvale-Santa Clara, CA$58,840+30.7%
Greeley, CO$56,030+24.5%
Fort Collins-Loveland, CO$55,960+24.3%
Santa Maria-Santa Barbara, CA$55,620+23.6%
Denver-Aurora-Centennial, CO$53,990+20.0%
Anchorage, AK$53,550+19.0%
Seattle-Tacoma-Bellevue, WA$53,290+18.4%
Amherst Town-Northampton, MA$52,190+16.0%
Napa, CA$52,000+15.5%
1–10 of 395
Data Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS). Data reflects the most recent annual survey.
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πŸ“ˆ See how office clerks, general salaries have changed over the past decade.
View Office Clerks, General salary trend (2011–2024) β†’